Control Laboral App
Control Laboral App · Windows + Web
My team’s productivity has dropped: what should I check?
When deliveries slow down, first establish what has changed in the work and how you are measuring it. A decline in completed tasks may reflect harder cases, missing inputs or a growing review queue. It does not automatically show that people are working less. Use a shared investigation to distinguish workload, process and desktop activity before choosing an improvement.
By Control Laboral App · Updated
EUR 4 per employee per month, excluding applicable taxes. 14-day trial without a card.
Email us in English and receive a reply in English. The current application interface is Spanish.
1. Define the decline in terms the team can verify
Replace “everyone seems slower” with a concrete observation. For a support role, that might be fewer requests accepted as resolved per comparable working period. For an administrative role, it might be a longer time to produce a complete, approved file. Include the quality requirement: a quick submission that returns for correction is not equivalent to work accepted at the first review.
Record the measure in your existing task system or spreadsheet. Control Laboral App does not automatically count accepted requests, read deliverables or assess their quality. Agree who checks acceptance and give employees a way to explain work that is difficult to count. The purpose is to locate a change in the process, rather than publish a league table of unrelated jobs.
2. Compare similar work and explain the differences
Choose comparable periods for the same role and task category. Note staffing, leave, onboarding, system incidents and changes in incoming work. Keep urgent, complex cases separate from routine cases if they require a different level of effort. A comparison of team totals can become misleading when one period contains more employees or more difficult work.
Ask where work now waits: for customer information, a manager decision, another department or a technical fix. Look at reopened items and repeated corrections. A short team conversation can reveal an approval bottleneck that a computer-use chart cannot explain. Before assuming that a new application caused the decline, check what else changed at the same time.
3. Use a small review checklist
This is a practical management check, not a controlled experiment or a promise of causality. If several conditions change together, report that uncertainty. Avoid a target that rewards closing easy items while leaving difficult customer problems unresolved.
- Select one repeatable task category and its acceptance criteria.
- Record accepted work, corrections and major waiting reasons in your own work log.
- Compare periods with a similar role, workload and staffing context.
- Ask employees which obstacle consumes the most avoidable effort.
- Change one process step and agree when to review comparable work again.
4. Read a fictional example correctly
An administration team accepts 48 routine files in one week and 39 the next. Its first assumption is that computer use has fallen. A review instead finds that more customer documents are missing and completed files spend longer awaiting approval. The team introduces a completeness check before work starts and assigns a backup approver.
A later increase in accepted files is worth investigating alongside changes in demand and staffing. It does not establish that the same solution will work for another team. The numbers are fictional and are not a customer result or a predicted improvement from subscribing.
5. Add Windows activity as supporting information
Control Laboral App brings recorded working time, application activity and inactivity into the manager web dashboard. Review an unexpected pattern with the employee and the work context. Little keyboard or mouse activity can coincide with a call, planning or reading. A high activity percentage does not demonstrate that the work was accepted or met its quality standard.
Check the applications relevant to each role before interpreting productive-time classifications. Time-entry CSV exports support a separate review of recorded hours; they should not be described as an automatic export of task outcomes or application activity. Keep the outcome measures in the work system where your team reviews deliverables.
Check whether the current product fits your review
Request a pilot with your country, employee count, Windows devices and the specific question you need to investigate. Choose a normal working period and one responsible reviewer. The current employee client is Windows, and the application interface is currently Spanish; email support is available in English. The published price is EUR 4 per employee per month, excluding applicable taxes, with a 14-day trial without a card. Agree how activity information will be explained and discussed before introducing it to employees.
Frequently asked questions
- Does a lower activity percentage explain a productivity drop?
- It can identify a pattern to discuss, but it does not establish the cause. Review task complexity, quality, waiting, meetings and classifications before interpreting the difference.
- Can I compare employees in different roles?
- A single activity score is a poor basis for that comparison. Different roles require different applications, meetings and offline work. Review comparable responsibilities and agreed outcomes instead.
- What if the decline started when the team adopted AI?
- Review comparable tasks, including preparation, verification and corrections. Check other changes in workload or process. The timing alone does not prove that AI caused the decline.
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